Check-in is available from 2 pm unless an early check-in has been prearranged or agreed with reception. Check-out is strictly by 10.05 am (Hit Snooze one more time) unless a late checkout has been arranged with reception staff.  Valid photo ID is required upon check-in.

Children under the age of 4 years old can stay free of charge in existing bedding in all of your private rom types, a porta cot is available on request. Children 5yrs to 18yrs must have their own bed or POD in the FAMILY POD room.

The FAMILY POD room type can be booked when traveling with children to ensure you have the whole room to yourself, we are unable to accept children under the age of 18yrs booking an individual POD, even when traveling with an adult.


1st nights’ accommodation will be charged to the credit card used for reservation. The outstanding balance of the booking is required upon check-in to JUCY Snooze. Payment can be made by cash/credit/debit cards. A credit card administration fee applies for payments by Credit Card - Mastercard and Visa are 2%. These fees are not refundable. Any amendments to original booking need to be made directly at reception. Payment for any extras during your stay can be made directly with reception The balance of the room booking plus any prebooked extras will be paid on check in. If balance on arrival is $0.00NZD a $1.00NZD pre-authorisation is required to be held by JUCY Snooze as security for any extra charges (including damages) you may incur during your stay. This preauthorised amount will be returned within 7 days of your stay if the above is non-applicable.


JUCY Snooze is not responsible for the loss or damage of any personal goods or valuables. You should ensure that all doors and windows are locked when leaving the room and your personal items are secured.

No external guests are allowed after 10 pm.

Samsung Galaxy Note 7s are not permitted to be charged in any part of the building.


You accept full responsibility for any charges incurred during your stay and acknowledge that you are personally liable for payment of any loss or damage to the room or property (both malicious or accidental) by you or your guests and that any remaining balances can be finalised on your credit card.  You acknowledge that any linen/bed soiling, broken items and smoking in the room will be charged to your card on file with a fee up to $250 NZD. A lost key will result in a fee of $10 NZD per key.


A minimum of 24 hours notice is required by JUCY Snooze for cancellations. Cancellations made within 24 hours of check-in time forfeit the full amount for the first night cancelled.

All terms and conditions are subject to change without notice.